Authorities and Partners – Civil Society Structures

Bulgarian Council on Refugees and Migrants

Advocacy activities on municipal level to promote integration of beneficiaries of international protection in municipalities:

  • BCRM sustain and update a web based information platform with a user-friendly information resource for Municipalities and other relevant actors in Bulgaria on refugee integration. The platform will be maintained in Bulgarian and English.
  •  BCRM organize an Advocacy National Forum on integration of BIPs, and to share good practices and developed information/intellectual resources.
  • BCRM develop and publish Quarterly e-Newsletter Information to alert and to sensitize Municipalities on important information on integration of refugees.
  • BCRM organize an advocacy event for Municipalities and regional authorities on refugee integration, and to share good practices of refugee integration at municipal level from EU countries.
  • BCRM will publish four issues of the e-Bulletin “The Refugees: Today and Tomorrow” targeting the Bulgarian academia. BCRM will hire experts to develop and edit the Bulletin issues (BCRM will disseminate the publications to members of the academic community, universities, and other relevant stakeholders).
  • BCRM develop an information material/tool for stakeholders – an e-Book “Good practices of refugee integration from EU countries”.
  • BCRM sustain and update the mapping information system on integration of refugees, including relevant programs, projects, and activities focused or related to refugee integration, including access to rights under the mainstream system, as a sub-domain
  • BCRM sustain and update the database on relevant stakeholders in order to provide a tool for easier access to/ amongst actors in the field of refugee integration (responsible and relevant governmental, regional, municipal, and civil society bodies and structures), as a sub-domain
  • The BCRM continues to maintain an e-Portal for the members of the Working Group on Integration, as a subdomain , and as a co-chair of the WGI, to prepare and publish minutes form the meeting and to coordinate join advocacy efforts.
  • The BCRM continue to maintain the Academic Portal on Forced Displacement and Refugees aimed to extend the knowledge and potential for cooperation of academic stakeholders on topics related to refugee protection and integration, as a subdomain
  • The BCRM develop and maintain a Directorate Digital Student Lab for refugee integration related products of students work during practicums, internships, and involvement in relevant projects
  • The BCRM organise one capacity and coalition building activity on refugee integration for civil society structures at local level from relevant municipalities.
  • The BCRM sustain and update a web site for refugee and humanitarian status holders as a user-friendly information resource, available in 7 languages

For more Information:

Office 118, First floor

76 James Boucher Blvd., 1407 Sofia, Bulgaria

Tel.: +359 2 427 17 43

Bulgarian Red Cross

Activities to facilitate the social and economic integration of beneficiaries of refugee or humanitarian status:

•      Organizing Information sessions with target groups
•      Assistance with registering at a labor office;
•      Assistance for finding a suitable job;
•      Assistance for registering a GP, hiring an accommodation, enrolment in Bulgarian schools and kindergartens, filing
applications for health insurance and ID documents, etc.;
•      Assisting with interpretation, accompanying to hospitals for medical examinations/interventions, providing medicines,
covering expenses for health services and health insurance, as well as provide financial assistance;
•      Counseling for voluntary returns in cooperation with the International Organization for Migration;
•      Assistance with family tracing and restoring family links (International Department of BRC);
•      Bulgarian and English language courses;
•      Enrolment in vocational training;
•      Organizing job fairs and facilitating the meeting with potential employers;
•      Social consultations and referrals to other NGOs and governmental bodies;
•      Providing humanitarian/ in-kind support;
•      Legalization/ translation of documents;
•      Tutoring for children enrolled in Bulgarian schools;
•      Organizing art activities and workshops;
•      Organizing visits of historical and cultural landmarks in the country;
•      Prevention of tuberculosis

Video: How refugee families started a new life in Bulgaria (Project ARCI “Action of Red Cross for Integration of Relocated and Resettled Persons”)

For more information see the website of  the  BRC Refugee-Migrant Service

Information Center for Refugee Integration


165, Evlogi Georgiev Blvd.

02/ 955 0192

Bulgarian Helsinki Committee

  • Legal support
  • Telephone legal consultations and advice in Arabic, Farsi, Pashto and Urdu
  • Advocacy in strategic litigation for applicants and beneficiaries of international protection in Bulgaria

For more information:

Legal Protection of Refugees and Migrants Program

1, Uzhundzhovska Str.


02 981 3318

02 980 0057

Council of Refugee Women in Bulgaria (CRWB)

Counseling and social support:

  • Make contact with  refugees and asylum seekers who have failed to establish contact with institutions on the territory of Bulgaria for the purpose of assistance and subsequent support
  • Make contact with refugees and asylum seekers directed by other institutions and organizations
  • Prepare individual needs assessment to plan activities and outline support areas
  • Home visits to  assess living conditions and plan activities for improvement, if needed
  • Assistance in arranging visits to medical doctors
  • Individual and group consultations on issues related to the clarification of the rights and obligations of refugees and asylum seekers, residing on the territory of Bulgaria in accordance with the national legislation
  • Consultations in the process of address registration, obtaining identity documents and the health insurance status
  • Support communication with institutions and NGOs – accompanying, translating, filling in and submission of documents
  • Guidance to specialized refugee assisting organizations
  • Individual and group consultations on issues related to employment, education, housing, access to health services and improvement of health culture
  • Individual and group consultations with parents related to children’s basic rights and needs, coping with conflict situations and prevention of violence
  • Consultations for pregnant women, access to healthcare services during pregnancy, development of parental skills, access to social support provided by the Child Protection Act in Bulgaria, guarantee of  the  basic needs of  newborns

Group activities:

Art therapy workshops, groups for learning new skills resulting in better communication between the participants, exchange of ideas, intercultural communication, improved fluency in Bulgarian.

For more information:

96, Ekzarch Yossif  Str.

1000 Sofia

+359 8 78 136 231


Caritas Sofia

For people seeking international protection or having refugee or humanitarian status, the St. Anna Center for Refugee and Migrant Integration in Sofia offers integration assistance, including:

  • Counseling and assistance to meet individual`s or family’s needs (case management)
  • Translation and accompaniment to public institutions
  • Help accessing medical services (registering with a general practitioner and getting health insurance)
  • Career Center and Caritas Job Fair: skills screening; employment brokering; CV and document development support; financial management trainings
  • Services for people with special needs. Specialized care and services are available for children and adults with disabilities, including physiotherapy; kinesitherapy; art therapy; psychological counseling; support for families; training for parents and caretakers. These services are provided at a different location, the Blagoveshtenie Rehabilitation and Integration Center. You will have an assessment to determine which services can meet your needs.
  • Short-term support, and in some cases housing, for people in transition (depending on eligibility criteria and availability)
  • Emergency short-term accommodation at a hostel for a few days. This assistance is only for emergency cases of people in transition (strict criteria applies).
  • Bulgarian language lessons
  • Mentorship program with locals. Тhe program pairs individuals or families with Bulgarian mentors. The goal is learning about life in Sofia and Bulgarian culture; practicing Bulgarian language; getting help with practical issues; participation in social events and friendship.
  • Children’s activities. Recreational and educational activities for children include: Bulgarian language lessons for children; help registering children for school; after-school lessons for children going to school; events and excursions.
  • Activities for women: arts and crafts (jewelry making, knitting, painting, etc.); Bulgarian language lessons for mothers with small children (aged 2-6 years); events and excursions.
  • Counseling with a psychologist
  • Referrals to other services

Languages Spoken: English, Russian, Farsi, Kurdish, Pashto, Arabic

Visiting hours:  Monday-Friday 9:30-17:30

Address: 1202 Sofia, 1 Struma str.


Tel: +359 2 869 6335



Center Nadya

  • Social mediation for vulnerable groups and children at risk
  • Distribution of  humanitarian aid
  • Distribution of medicines
  • Training of volunteers

For more information:

12 A, Georgi Benkovski Str.

1000 Sofia

02 981 93 00

Multi Kulti Collective

The Multi Kulti Collective is the senior national partner of the European National Integration Evaluation Mechanism project (NIEM) – integration monitoring, research and  a comparison with 15 EU countries. NIEM is developing comprehensive, reliable and sustainable data collection methods on the integration of beneficiaries of international protection. It will provide evidence that can support the establishment of integration policies maximising the potential of newly arrived beneficiaries of international protection. More than 150 NIEM indicators build and expand on the current EU integration standards and cover different areas and types of expertise, various stakeholders and diverse types of evidence.

  • Migrant Parent Empowerment
    This project seeks to address barriers in increased parental empowerment in education  processes, particularly among migrant parents, by establishing migrant parent empowerment networks
  • Children’s Programme
    Children and youth between the ages of 6 and 18 have the opportunity to get to know each other in a safe informal environment, to increase their knowledge and improve their skills, to have fun and create common memories and friendships. The Programme has been actively supporting the two-way integration and building bridges between different cultures thus enabling children to live in a community free from prejudice, discrimination and xenophobia.
  • Sofia Tour for refugees

For more information:

Cooperation for Voluntary Service (CVS) – Bulgaria

The Refugee Project

The Refugee Project is a joint initiative between CVS – Bulgaria and Caritas – Sofia. The project offers educational support and a wide range of activities for refugee children and adults in cooperation with the State Agencyfor Refugees in Sofia.

Project activities are: English language classes, Bulgarian language classes, musical classes, cooking, sport and other events.

For more information:

Centre for Legal Aid – Voice in Bulgaria

  • Legal consultations
  • Social and professional integration assistance

For more information:

FAR – Foundation for Access to Rights

  • Legal support for access to rights of vulnerable groups of people
  • Advocacy and media campaigns for raising institutional and public awareness
  • Independent professionalr studies on access to rights in Bulgaria

For more information:

Sofia Development Association

Integra Project

INTEGRA seeks to improve the process of long-term integration of third country nationals in Bulgaria, Croatia, Czech Republic, Italy and Slovakia, through city-to-city knowledge and experience sharing. The project will promote deeper mutual understanding between migrant communities and the host society, against the rising political discourse of securitization which paints migrants and refugees as a major security threat in Europe. The project partners will develop concrete actions to tackle local integration problems: local and cross-border networks, city audits, city integration agendas with future scenarios for each city developed through citizens’ integration labs.

Sofia Development Association is the lead partner and in 2018 and 2019 will lead the project consortium of ETP – Slovakia, RISSC – Italy, ICP – Czech Republic, Centar za mir – Croatia and RiskMonitor – Bulgaria.

Materials from the project

CITY INTEGRATION AUDIT FOR SOFIA, BULGARIA Integration of Third Country Nationals trough Urban Partnership INTEGRA

The labor market and the migrants | Attitudes towards migrants | The migrants and the education | Safety in Sofia and the migrants

Project international websitе:

For more information:

Center for the Study of Democracy


The EU funded project RACCOMBAT meets the necessity to seek tools and mechanisms to prevent and combat racism and xenophobia against non-nationals throughout their whole integration in society. An important part of that process is social orientation supposed to ensure that participants build in well in host societies to their own and society’s benefit. Integration and orientation should take place in full observance of fundamental rights and legal obligations of all parties. Thus, participants should be given knowledge about those and the acts of hatred they may encounter, learn to recognise such acts and be aware of all legal tools offered by the host state.

Guidelines on Incorporating Tolerance and Mutual Respect in Language Tuition and Social Orientation of Refugees and MigrantsНасоки за преподаване на основни права, толерантност и взаимно уважение в езиковото обучение и социалната ориентация на чужденци

Diverse Charter

Diversity Charter is a document that is voluntarily signed by a company or a public institution committing to undertake steps to implement policies on diversity and equal opportunities to people regardless of gender, race, age, ethnic origin, sexual orientation, disability, etc.

More information:

Cultural and Civic Orientation of Asylum Seekers and Beneficiaries of International Protection  (available online)

This publication aims to aid the work of trainers in providing cultural and civic orientation to asylum seekers and beneficiaries of international protection in Bulgaria. It provides systematic information on main topics relating to the cultural and civic orientation in the country, together with training methods and techniques. The publication proposes a full-fledged training program to be used by trainers in acquainting refugees with the host society based on interaction with the country’s living, civic, social and cultural environment.

More information: CSD official website 

European Center for Education, Science, and Innovations

Project “Refugees are parents”

The project is focused on refugee parents, as through their training and development conditions for the growth of healthy young people will be created, which will benefit both them and the whole society. A report on the needs of refugee parents has been prepared which has served as the basis for a training module for refugee parents.

For more information:

Association of Bulgarian Language Teachers as a Foreign Language

The Association implement activities to support the teaching of Bulgarian as a foreign language and to establish its role in building basic values related to the achievements of Bulgarian and world culture and the enrichment of modern society. The Association of Bulgarian Language Teachers as a Foreign Language is able to provide methodological support, participation in seminars or Bulgarian language training for refugees and migrants.

More information:

Footura Association

Project STEADY – Sport for empowerment for (dis)abled displaced youth.

Within the framework of the project, sports activities for refugees, asylum seekers, and migrants will be provided, according to their condition and disabilities. Besides sports, equipment will also be provided. Тhe capacity of this activity is for 3-4 people.

For more information:  and

Teach for Bulgaria


A project for the development of educational resources for additional language training for primary school pupils whose mother tongue is not Bulgarian

– Development of a specialized diagnostic tool for determining the level of Bulgarian language proficiency for primary school pupils whose mother tongue is not Bulgarian

– Development of educational resources, divided by age groups and levels of Bulgarian language proficiency, starting from second grade

– Development of educational resources for bilingual pupils in third and fourth grade, mirroring the process for second grade students

For more information: Teach for Bulgaria official website

DIA-SPORT Associations

YIBinS /2019-2020/ aims to use sports as the main catapulting agent in interconnecting structures and/or stakeholders within the community or network into working cross-sectorally to optimally facilitate the social inclusion, equal opportunities and integration of youth with migrant background into society.

YIBinS was created from the need to help and strengthen integration and social inclusion of youth with an immigrant background (YIB) that has emerged as an urgent yet controversial issue in the European Union. Young people with an immigration background is significantly more likely to become NEET (not in education, employment, or training) than their native-born counterparts—perhaps as much as 70 percent more likely, according to recent estimates from the European Monitoring Centre on Change (EMCC).

Also, research results have shown that there is a real need for collaboration among stakeholders in the Collaborative service process for YIB commitment and social inclusion. The stakeholders at grassroots level are municipality sport services, local sport organizations led by volunteer boards and educational organizations.

More information: